Design Business Documents
It’s often difficult to define where a design project starts and finishes. If we take a web site as an example, the number of pages and the site functionality can be quite nebulous. Are page templates needed? Is database functionality needed? All this needs to be clearly defined. That’s where a professionally designed, thorough, and precise proposal comes into play.
You’re a student member of the RGD. If you log in to their web site, you can download basic templates for business documents.
The RFP
The Request for Proposal is a document which comes from the client, asking the design firm to submit a proposal for a given project. It will contain what the client is asking for. They’re a source of work for design firms. There are public lists to which design firms may subscribe so they automatically receive RFPs from companies or government. They’re usually issued by larger organizations. A mom and pop shop wouldn’t bother writing a request for a proposal. The designer would simply meet with them to assess their needs.
When a design firm receives an RFP, it’s important that they comply with what’s requested in quality, in length, in detail and in time. If a response proposal doesn’t adhere to what was requested, it can be eliminated from contention outright.
Proposals
A proposal is a descriptive document. It establishes the scope of work, timelines, the cost of the work, terms for payment and other legal terms. It can be a very long document, depending on the project.
The document itself will be designed with the designer’s brand. It can include such things as mood boards, design references, type samples, photography treatments, etc…
A proposal can also include information about the design firm to ensure they are qualified to complete the requested work. A company history, employee profiles, areas of specialization can all be part of the proposal.
These are some elements included in proposals;
- a cover page, including all contact information,
- a cover letter summarizing and delivering a sales pitch. Choose us!
- a profile of the design firm, including experience,
- a response to the RFP using their terms and language,
- mandatory elements requested in the RFP,
- technical requirements,
- all proposals should be tailored to the RFP
Whether you’re responding to an RFP, or simply writing a proposal based on a client interview, it’s essential that the document responds directly to the needed work.
The Design Brief
Great work starts with a great brief. The brief is the specific document which describes the requested work. Briefs are needed for all projects, whether part of a formal RFP process or not, The point is to avoid surprises. It can be a written document, or part of a verbal interview process.
Purpose:
- Set up two-way communication
- Ask questions
- Guide discussion
- Align expectations
- Introduce process
Quotes
A quote is generally a shorter document which relates more directly on the cost of the project.
If the title of the document is Quote, the price is expected to be respected by both parties. If it’s titled Estimate, it’s just that, an estimated price.
Invoices
The invoice requests payment from the client, based on the directives in the proposal, the quote or the estimate.
Terms & Conditions Text
This is a brief, simple Terms & Conditions text you can add to the end of your invoices.
Payment Terms: Prices are subject to change if the scope of work changes. This pricing is valid for 30 days from issuance. Author’s alterations will be charged at an hourly rate of $XX for work in addition to the original scope of work.
If significant additions are made to the scope of work, a quote will be provided for that work as a separate contract.
Upon approval of this proposal, a deposit of XX% will be required. Invoices are payable upon receipt. Past due accounts are subject to a late payment charge of 4% per month. [Designer] reserves the right to withhold shipments to customers that do not meet these terms.
Please make cheque payable to: [Designer]. Send e-transfers to [Designer]@[Designer].com. Use the invoice number as the security answer. For payment inquiries, please call 613-XXX-XXXX
Copyright: Design documents including, but not limited to, sketches, designs, illustrations, photography, and all other design documents are the exclusive property of [Designer]. Exclusive copyright of these materials is reserved by the Designer. [Designer] reserves the right of first refusal to make changes, or produce additional instances of these designs.
Thank you for the opportunity to submit this pricing. We look forward to working with you.
Feel free to edit the text as needed.